Customer Support

Where is my cart?
The cart will be visible in the top menu as soon as you add a product to it.
What happened to the products I purchased on the previous site?

All purchases made from 2017 to mid 2022 have been processed through our Gumroad storefront. We have now integrated our own eCommerce store on this site to gather everything under one roof. However, all products will be stored and updated on Gumroad as well. So you’ll be able to access all your purchases and downloads as usual.

Can I transfer my purchases from Gumroad to my profile on the TFMSTYLE site?

As of right now, we have postponed the transfers of products between Gumroad and the TFMSTYLE Store.

You’ll get notified in the future if this option is available.

Need custom licenses for a company or studio with multiple members?

By default, all purchases comes with a single user license. Contact us for a custom studio license to cover your team members, we’ll create an offer through Gumroad.

Is there a recurring fee on the products?

All the individual product Packs found under the Products for 3D designers comes with a 1 time payments, no recurring fees! Our only recurring payment product is the TFMSTYLE Bridge Addons 

How can I access my downloads?

To access your downloads (for purchases made on the new site) you can either check your emails for the download links you received after your purchase or, log in Your Account and you’ll find all previous purchase links under the ”Purchase History” tab.

For purchase made through Gumroad, you can check your Gumroad library and access your downloads from there.

Can't find some products that were available years ago?
Some products have been discontinued through the years, our goal has always been to provide the best we can. If some products are no longer available it just means that they were not meeting our standards anymore.
What about refunds?

All our digital products have a no refund policy, however you can contact us if you have a specific issue, we’ll do our best to assist you.

Product Support

Why does the .zip file doesn't work?
All our download files comes as archives .zip files. if you encounter any issues be sure to update your winrar or winzip archiver for windows or mac. You can update your version for free here
Can I use it Commercially?

Yes, all our products can be used commercially.

Can I create an NFT or a print with it?

Yes, you can use our products, tools, assets and project files to create and sell your artwork, whether it is Digital (nft) or physical (prints)